Simplifying the lease-up journey with AI - Vinny x res:harmonics

The challenge with scale

When your portfolio hits 2,000 units, the cracks start to show. Messages pile up, viewings overlap, and data lives everywhere. What worked at 1,000 units suddenly breaks.

Every operator faces the same choice:

🏃‍♀️ Move fast and risk inconsistency.

🐢 Slow down and miss opportunities.

It's an impossible trade-off. Or at least, it used to be.

With the new Vinny + res:harmonics integration, you don’t have to choose. Operators can now accelerate the lead-to-lease process without compromising accuracy, brand experience, or control.

Connected systems, consistent experiences

In leasing, speed and consistency convert.

Your team’s success depends on how quickly you move leads through your leasing journey and how reliably every step aligns with your brand and data. To do this well, you need systems that sync up.

With Vinny and res:harmonics working together, every touchpoint in that journey becomes faster, smarter, and perfectly connected:

• Vinny acts as your AI teammate - replying in seconds, qualifying leads, scheduling viewings, and syncing data automatically.

• res:harmonics stays your central hub for live pricing, unit data, and availability.

This is where real-time data meets real-time conversation - across every building, team, and market.

Operational precision boosts conversion and gross-to-net

For enterprise operators, small inefficiencies translate as lower conversion, high leakage, and a weaker gross-to-net. Every delayed reply, duplicate entry, or missed update compounds across sites, teams, and thousands of leads.

Vinny automates the repetitive work, responding instantly to enquiries, scheduling appointments, syncing lead data, and triggering updates. All while res:harmonics ensures everything flows back to a single, reliable source of truth.

This means:

• Zero double entry and reduced admin.

• Full data consistency across marketing, leasing, and operations.

• More time for your teams to focus on resident experience and strategic growth.

It’s not just about speed, it’s about moving quickly with confidence.

"Since connecting Vinny with res:harmonics, our average response time dropped to less than 10 seconds and every record is kept up to date automatically" Alvaro, Head of Technology and Sales, GravityCo.

A seamless experience for future residents

Today’s renters expect immediacy and accuracy in every interaction. With Vinny and res:harmonics connected, that’s exactly what they get.

They can ask questions, check availability, and book viewings in moments, all powered by real-time data. Behind the scenes, your team stays in sync, with every record, message, and update automatically aligned.

It’s an experience that feels effortless for residents and fully under control for operators.

Why it matters

In enterprise property management, the most powerful innovations don’t replace your systems, they connect them.

Vinny brings speed and automation from first enquiry to renewal. res:harmonics anchors those interactions in real-time property data.

• Instant booking links, anywhere. Vinny shares live viewing links straight from res:harmonics across WhatsApp, chat, or SMS so prospects can schedule viewings instantly.

• Smart property data, shared on demand. When someone asks about a property, Vinny pulls Matterport tours, pricing, or unit details right from res:harmonics.

• Automated answers to repetitive questions. From deposit policies to minimum stay lengths, Vinny provides up-to-date answers automatically, synced with res:harmonics.

Together, we deliver what every operator has been dreaming of; speed, consistency, and stronger gross-to-net margins.

Get connected today

In the connected built world, the operators that win won’t be the fastest or the most accurate. They’ll be both.

That’s what Vinny + res:harmonics delivers - see how it can work in your portfolio.

Find out more about res:harmonics.