AI Property management Teammate

Vinny runs the work.

Your team runs the buildings.

AI that answers every enquiry in under 10 seconds on any channel, then books the viewing, raises the job, and updates the PMS.

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AI Property management Teammate

Vinny runs the work.

Your team runs the buildings.

Vinny automates leasing, maintenance, and renewals - cutting OPEX, increasing NOI, and improving portfolio returns with no new hires or systems.

BOOK DEMO

what vinny does

Nothing waits its turn.

Leasing, maintenance, renewals, all handled at the same time, across every building.

01 Lead to Lease

02 Living

03 Marketing

04 Analytics

01 / 04

Every enquiry answered, qualified and booked in.

From first message to signed lease, without your team being tied to the inbox.

<10sec

response time on every channel

Lead capture

Respond instantly to every enquiry across all channels

Lead qualification

Scored and prioritised by intent

Viewings and tours

Booked, confirmed, reminded 24/7

Referencing

Automated checks and verification

Digital signing

Lease signed in minutes

Enquiry response

Answered instantly, day or night

Connected leasing, living, maintenance, and renewals in one AI operating layer with no new hires.

Book a Demo →

customer Stories

Operators on what changed
when Vinny joined their team.

View all case studies →

urbanbubble

100%

of enquiries answered by AI in <10 seconds.

Read case study →

Heimstaden

+27pp

occupancy uplift at Soho Wharf.

Read case study →

Co-living operator

£1.7m

new revenue via Vinny channels.

Read case study →

CAPABILITIES

Built around how you work,
not how we think you should.

WHATSAPPVOICECHATEMAIL
My boiler stopped working this morning.
Sorry to hear that Jack — I’ve logged a P1 ticket and Yasmine will call you within 15 minutes.

Talks like
your team talks.

Vinny reads the situation and replies in your brand voice, across voice, WhatsApp, chat and email.

Language:Español
¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. ·

Speaks
100+ languages.

Vinny picks up the language on the first message and replies in it automatically.

◆ Knowledge base gap

Is there parking available for guests?

Suggested: two visitor bays on level B1, booked in the resident app. Is that right?

YesNoDraft with AI

Learns
your buildings.

Every task, conversation and bit of context sharpens what Vinny knows about your buildings, and the answers it gives.

◆ Escalated to you

Renewal decision

Resident wants 24 months at the current rent. Outside your renewal policy.

View contextMake decision

Knows when to bring in a person.

Vinny knows the line between routine and judgement. When a case crosses it, the right person picks it up with the thread, photos and policy already attached.

Your team
8 hours a day
With Vinny
24 hours a day

Covers every hour.

Leaks at 2am, enquiries on bank holidays, renewals on a Sunday. Covered every hour, without expanding your team.

Never agree a tenancy length change
Never agree a rent change

Follows your policies.

Vinny works inside your policies and refuses anything outside them.

Yardi
MRI
Gmail
Outlook
WhatsApp
Arthur
Mews
+32

Works in every system you use.

Vinny reads and writes in your CRM, portals, and inbox — no migration, no second system to keep in sync.

Your teammate,
stays yours.

Your data is never sold. SOC 2 Type II and ISO 27001 certified.

Learn more

CAPABILITIES

Built around how you work,
not how we think you should.

WHATSAPPVOICECHATEMAIL
My boiler stopped working this morning.
Sorry to hear that Jack — I’ve logged a P1 ticket and Yasmine will call you within 15 minutes.

Talks like
your team talks.

Vinny reads the situation and replies in your brand voice, across voice, WhatsApp, chat and email.

Language:Español
¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. ·

Speaks
100+ languages.

Vinny picks up the language on the first message and replies in it automatically.

◆ Knowledge base gap

Is there parking available for guests?

Suggested: two visitor bays on level B1, booked in the resident app. Is that right?

YesNoDraft with AI

Learns
your buildings.

Every task, conversation and bit of context sharpens what Vinny knows about your buildings, and the answers it gives.

◆ Escalated to you

Renewal decision

Resident wants 24 months at the current rent. Outside your renewal policy.

View contextMake decision

Knows when to bring in a person.

Vinny knows the line between routine and judgement. When a case crosses it, the right person picks it up with the thread, photos and policy already attached.

Your team
8 hours a day
With Vinny
24 hours a day

Covers every hour.

Leaks at 2am, enquiries on bank holidays, renewals on a Sunday. Covered every hour, without expanding your team.

Never agree a tenancy length change
Never agree a rent change

Follows your policies.

Vinny works inside your policies and refuses anything outside them.

Yardi
MRI
Gmail
Outlook
WhatsApp
Arthur
Mews
+32

Works in every system you use.

Vinny reads and writes in your CRM, portals, and inbox — no migration, no second system to keep in sync.

Your teammate,
stays yours.

Your data is never sold. SOC 2 Type II and ISO 27001 certified.

Learn more

CAPABILITIES

Built around how you work,
not how we think you should.

WHATSAPPVOICECHATEMAIL
My boiler stopped working this morning.
Sorry to hear that Jack — I’ve logged a P1 ticket and Yasmine will call you within 15 minutes.

Talks like
your team talks.

Vinny reads the situation and replies in your brand voice, across voice, WhatsApp, chat and email.

Language:Español
¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. ·

Speaks
100+ languages.

Vinny picks up the language on the first message and replies in it automatically.

◆ Knowledge base gap

Is there parking available for guests?

Suggested: two visitor bays on level B1, booked in the resident app. Is that right?

YesNoDraft with AI

Learns
your buildings.

Every task, conversation and bit of context sharpens what Vinny knows about your buildings, and the answers it gives.

◆ Escalated to you

Renewal decision

Resident wants 24 months at the current rent. Outside your renewal policy.

View contextMake decision

Knows when to bring in a person.

Vinny knows the line between routine and judgement. When a case crosses it, the right person picks it up with the thread, photos and policy already attached.

Your team
8 hours a day
With Vinny
24 hours a day

Covers every hour.

Leaks at 2am, enquiries on bank holidays, renewals on a Sunday. Covered every hour, without expanding your team.

Never agree a tenancy length change
Never agree a rent change

Follows your policies.

Vinny works inside your policies and refuses anything outside them.

Yardi
MRI
Gmail
Outlook
WhatsApp
Arthur
Mews
+32

Works in every system you use.

Vinny reads and writes in your CRM, portals, and inbox — no migration, no second system to keep in sync.

Your teammate,
stays yours.

Your data is never sold. SOC 2 Type II and ISO 27001 certified.

Learn more

built for the living sectors
built for the living sectors

One teammate.
Every building you run.

One teammate.
Every building you run.

From a 40-unit PBSA block to a 12,000-home BTR portfolio, Vinny handles the same work at either scale.

From a 40-unit PBSA block to a 12,000-home BTR portfolio, Vinny handles the same work at either scale.

build to rent

Build to Rent

Accelerate lease-up, deliver premium community experiences, and run large portfolios efficiently — every step from enquiry to renewal.

Explore sector
PBSA

Student Accomodation

Streamline high-volume move-ins, deliver instant support, and keep communities engaged from arrival to graduation.

Explore sector
later living

Later Living

Handle the admin whilst families make their decision and make sure your consultants are there for every call, visit, and decision.

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Coliving

CoLiving

Maximise occupancy, simplify shared living management, and keep communities engaged by streamlining onboarding and daily interactions.

Explore sector
multifamily

Multifamily

Fill units faster, keep residents longer, and run communities efficiently with Vinny connecting every leasing, service, and retention touchpoint.

Explore sector
letting agencies

Letting Agencies

Win and retain landlords, lease properties faster, and cut admin by automating viewings, onboarding, maintenance, compliance, and tenant communications.

Explore sector
trust & security

Your data.
Stays yours.

Your data.
Stays yours.

Vinny is ISO 27001 and SOC 2 certified, GDPR compliant with EU data residency, and compliant with the EU AI Act. Your data only ever powers your own teammate.

Vinny is ISO 27001 and SOC 2 certified, GDPR compliant with EU data residency, and compliant with the EU AI Act. Your data only ever powers your own teammate.

Privacy-first

ISO 27001, SOC 2 & GDPR compliant. EU data residency means your data never leaves the region.

Never used for training

Your data is only ever accessible to your AI teammate. It's never used to train models.

Fully encrypted

All data encrypted at rest and in transit using industry-standard algorithms.

Secure integrations

Verified variables ensure users can only access their own data inside your systems.

CertifiedSOC 2Type IIGDPRCompliantISO 27001AlignedEUData residency

Independently Audited by Vanta

SOC 2 Type II Badge
SOC 2 · TYPE II
ISO 27001 Badge
ISO 27001
GDPR EU Badge
GDPR · EU

Put Vinny on your team.

Spend your time doing what only a person can do.

Book Demo

Vinny

AI teammate · starts today

24/7

Put Vinny on your team.

Spend your time doing what only a person can do.

Book Demo

Put Vinny on your team.

Spend your time doing what only a person can do.

Book Demo