a day with vinny
Direct Debit set up, first collection scheduled.
Balance query answered.
Direct Debit failed. Payment link sent.
Arrears report received, broken down by unit type.
Hardship case sent to your team with full context attached.
capability
01
Collect rent by direct debit
Vinny collects rent straight from your residents' bank accounts, every month, on the due date.
02
Get every resident set up
Vinny sends each resident a secure setup link and follows up until their Direct Debit is in place.
03
Recover failed payments
When a Direct Debit fails, Vinny sends the resident a link to pay and keeps chasing until it's settled.
04
Spot cancellations and disputes
Vinny flags straight away when a resident cancels their Direct Debit or disputes a payment.
05
Report arrears your way
Vinny totals arrears by tenancy, unit, building or portfolio.
06
Track every payment
Your team sees whether each rent is due, processing, paid or failed, right inside the resident's record.
testimonials
01
<10
sec
AI response time on every channel
02
24/7
Coverage, including holidays and weekends
03
100
%
Of queries answered by AI
features
Rent collected by Direct Debit
Vinny sets up each resident's Direct Debit and collects rent on the due date. Payments go straight to your own account, never through Vinny.
Failed payments, recovered quickly
When a Direct Debit fails, Vinny sends the resident a link to pay and keeps chasing until it's settled.
A consolidated balance view
Vinny tracks every payment across your portfolio: due, processing, paid or failed. Rising arrears show up early, while there's still time to act.
Your rent never passes through Vinny
Payments go from your residents’ bank straight to your account. Vinny never holds your money.
FROM
Resident’s bank
£1,294
TO
Your account
