Expanded the round-robin assignment system to now include escalation targets, enabling fair and automated workload distribution during escalations.

Introduced status indicators for sent, delivered, and read states in WhatsApp messages to improve communication visibility.

Resolved issues where unsupported channels could appear and improved the email selection process to reliably show available options. Also reorganized channel utilities and removed outdated types and labels to ensure consistent messaging behavior.

Assistants can now send images directly from the knowledge base during conversations. The update enables image attachments through chat and email, enriching interactions with visual materials like brochures or guides.

Tasks can now be grouped by Viewing Status—Today, Upcoming, Past, and No Viewing—in list and board views, making it easier to organize and track viewings based on their schedule.

Detect potential duplicate tenants in real time when filling out the creation form and automatically inherit property addresses from multi-housing groups, improving data consistency and user efficiency.

Fixed an issue that prevented users from adding new custom fields once at least one field already existed. The 'Add Field' button now appears consistently at the top-right corner of both Tenant and Property Fields pages.

The Settings area has been redesigned for easier navigation. Organisation, AI, and Qualification Rules sections are more intuitive, with AI settings split across focused sub-pages such as Personality, Knowledge Base, Rules, and Document Verification. This change improves clarity and prevents data loss during edits.

Introduced a new Super Admin role to give select users enhanced management abilities across all areas of the platform.

Adjusted cache control settings on the proxy to improve content freshness and network efficiency.

Introduces a user setting to switch between collapsed and expanded views for task filters, allowing a more customizable and intuitive workspace.

Enhanced observability features improve trace visibility in Langwatch, enabling easier debugging and performance monitoring.

Organisations can now manage their own allowed chatbot embed origins directly in settings. This improves customer flexibility.

Resolved an issue causing images nested in subfolders to fail loading within the reprocess portal emails dialog.

Added a new method to dynamically test tenant websites’ Content Security Policies, ensuring that site functionality like chat loading works as expected without security conflicts.

Introduces a new property status filter and inline editing on the Properties page, adds tenant count badges linking to filtered tenant views, and refines navigation with contextual breadcrumbs and improved search components for a more intuitive and efficient user experience.