KI-Tools für Co-Living-Betreiber

Answer every resident question.
Handle none of them.

Q: What does Vinny do for resident questions?

Vinny answers residents' everyday questions on WhatsApp, SMS, email and phone, 24/7. It covers wifi, visitor rules, parking, deliveries, bin collections and more. Every conversation is logged in the resident's record.

Q: Where do Vinny's answers come from?

Your own information: building guides, house rules, policies and your PMS. Vinny doesn't guess. If the answer isn't in your information, it passes the question to your team.

Q: Can Vinny give different answers for different buildings?

Yes. Vinny knows which building each resident lives in and answers with that building's rules, from parking to bin days.

Q: Is it safe for Vinny to share wifi codes and access details?

Vinny only shares unit-specific details with verified residents of that unit. Anyone else gets pointed to your team.

Q: What happens when Vinny can't answer?

Vinny tells the resident it's passing the question on. Your team receives it with the full conversation attached, so they can pick it up straight away.

Co-Living lebt von Energie, Flexibilität und Gemeinschaft. Vinny übernimmt die gesamte Verwaltung hinter jedem Einzug, jeder Nachricht und jeder Instandhaltungsanfrage – damit sich Ihr Team voll und ganz darauf konzentrieren kann, das Wohnerlebnis zu schaffen, das Bewohner langfristig bindet.

Buchen Sie eine kostenlose 30-minütige Demo

KI-Tools für Co-Living-Betreiber

Answer every resident question.
Handle none of them.

Buchen Sie eine kostenlose 30-minütige Demo

KI-Tools für Co-Living-Betreiber

Vinny runs the admin.
You run the community.

Buchen Sie eine kostenlose 30-minütige Demo

KI-Tools für Co-Living-Betreiber

Answer every resident question.
Handle none of them.

Buchen Sie eine kostenlose 30-minütige Demo

a day with vinny

Every question answered day or night.

Wifi code shared with tenant.

access

Visitor access policy explained.

policy

Parking permit question answered, form link sent.

parking

Weekly summary received: top questions by building.

analytics

Noise complaint sent to your team with full context attached.

escalation

capability

Everything between the question and the right answer.

01

Answer from your own information

Vinny answers from your building guides, policies and house rules, so every reply matches how you run things.

02

Know every building

Parking, bin days and visitor rules differ by building. Vinny gives each resident the answer for theirs.

03

Reply on every channel

Residents ask on WhatsApp, SMS, email or phone. Vinny answers wherever the question lands.

04

Hand over the right cases

When a question needs a person, Vinny sends it to your team with the full conversation attached.

05

Keep answers current

Update a policy once and Vinny uses the new version from the next conversation.

06

Log every conversation

Every question and answer sits in the resident's record, so your team sees the full history.

testimonials

Operators on what changed when Vinny joined the team

die Wirkung

Ihr Team verwaltet das Gebäude nicht mehr nur.Es schafft Gemeinschaft.

die Wirkung

Michael Howard, CEO

die Wirkung

Ihr Team verwaltet das Gebäude nicht mehr nur.Es schafft Gemeinschaft.

die Wirkung

Michael Howard, CEO

MINIMIERUNG VON LEERSTÄNDEN

KI-LÖSUNGSQUOTE

SENKUNG DER MARKETINGAUSGABEN

features

Built around your buildings.

Vinny Voice answering a call from a resident at Flat 12, Harbour Court in four seconds, out of hours. The resident asks for their flat's wifi code and Vinny replies with the network name and password. Phone is highlighted among the channels Vinny covers: phone, Outlook, Gmail, Messages and WhatsApp.

Answers calls in seconds

A resident asks for the wifi code at midnight. Vinny replies in under 10 seconds with the details for their flat.

Vinny knowledge base for Harbour Court, one of 12 buildings, showing Vinny answering from 18 live guides and policies, with coverage by category: move-in, parking, rubbish and recycling, and rent, deposits and fees at 100%, and pets at 84%.

One source of truth for every building

Add your building guides and policies once. Vinny answers from them, building by building.

Vinny's "Needs your attention" view showing two cases escalated to the team today: a noise complaint from Flat 4, Harbour Court, sent with a summary, two photos and the full thread, and a deposit dispute from 12 Elm Yard, passed on as outside policy with the check-out report and conversation attached.

Hard questions reach your team

Complaints, disputes and anything outside your policies go to your team with context, so nobody asks the resident twice.

Warum Vinny

Warum Immobilienmakler sich für Vinny entscheiden

Vinny wurde speziell für die Wohnimmobilienwirtschaft entwickelt und hat sich in allen wichtigen Assetklassen im Wohnbereich bewährt. Die Plattform ist nach ISO 27001 und SOC 2 zertifiziert und mit einer Betriebszeit von 99,99 % auch bei hoher Skalierung absolut zuverlässig.

Professionelle Kommunikation auf menschlichem Niveau

Natürliche

Dynamisches Sprachwechseln

Identifiziert automatisch die bevorzugte Sprache jedes Kunden und antwortet entsprechend.

Strikte Leitplanken

Vorhersehbares KI-Verhalten mit integrierten Sicherheitsvorkehrungen, die gewährleisten, dass jede Antwort richtlinienkonform bleibt.

Sachlich und konsistent

Intelligente Eskalationen

Wenn ein Fall menschliches Urteilsvermögen erfordert, übergibt Vinny diesen mit dem vollständigen Kontext, sodass Ihr Team schnell eingreifen kann.

Standardmäßig sicher

Lehnt sensible oder unbefugte Anfragen zuverlässig ab und schützt so jederzeit Ihre Daten und Ihr Team.

zertifiziert

SOC 2-, ISO 27001-, DSGVO- und EU-KI-Gesetz-konform.

PRIVAT

Ihre Daten werden zu keinem Zeitpunkt für das Training von KI-Modellen verwendet.

VERSCHLÜSSELT

End-zu-End-Verschlüsselung, sowohl im Ruhezustand als auch bei der Übertragung.

Bereichsbezogener Zugriff

Verifizierte Variablen stellen sicher, dass Nutzer in Ihren Systemen ausschließlich auf ihre eigenen Daten zugreifen können.

50+ integrations

Works in every system
you already use

Connect Vinny to the tools you already use so every conversation is loaded with the right context. Vinny pulls in context from your PMS, takes action, and syncs back so your team has full context without manually re-keying data.

Book Discovery Call