AI Property management Teammate
Vinny runs the work.
You run the buildings.
AI that answers every enquiry in under 10 seconds on any channel, then books the viewing, raises the job, and updates the PMS.
platform
The AI teammate built for property.
The AI teammate built for property.
Vinny picks up the work across leasing, maintenance, concierge, finance, marketing and reporting, and shows you every step.
Tasks
Created UnreadTenantAssigneeTaskStatusUnitSource
25 Sep 2026Ewan Haldane
No hot waterTSK-2041126D, Larkfield WharfResident app
No hot waterTSK-2041126D, Larkfield WharfResident app25 Sep 2026Ollie BrennanYC1 bed viewing confirmedTSK-204097Larkfield WharfZoopla
25 Sep 20262Felix HarrowDMPet policy questionTSK-204083Larkfield WharfWebsite
25 Sep 20261Priya LanhamLeaking kitchen tapTSK-2040713B, Larkfield WharfWhatsApp
Leaking kitchen tapTSK-2040713B, Larkfield WharfWhatsApp25 Sep 20261Tom AchterbergDMRenewal decisionTSK-20406612F, Larkfield WharfRenewals
25 Sep 2026Marco BelliniArrears reminder, no replyTSK-204052Flat 404, Larkfield WharfArrears check
Arrears reminder, no replyTSK-204052Flat 404, Larkfield WharfArrears check25 Sep 20264Sofia LindqvistNew member onboardingTSK-204047Room 14, Fennick YardMember app
New member onboardingTSK-204047Room 14, Fennick YardMember app25 Sep 2026Imogen SallisYC2 bed viewing scheduledTSK-204039Larkfield WharfRightmove
25 Sep 2026Grace Okafor-ReidRent query, Direct DebitTSK-2040287A, Copperline HouseWhatsApp
Rent query, Direct DebitTSK-2040287A, Copperline HouseWhatsApp25 Sep 2026Nell WhitcombeHPBroken window latchTSK-2040141C, Larkfield WharfResident app
25 Sep 2026James WhitlockDMCorporate let applicationTSK-203998Larkfield WharfRent Pending Ltd
What vinny does
Nothing waits it's turn.
Nothing waits it's turn.
Vinny picks up the work across leasing, maintenance, concierge, finance, marketing and reporting, and shows you every step.
Hover or click any part of the city
Keep leasing running 24/7.
Vinny answers and qualifies every enquiry in under 10 seconds, day or night, then books the viewing.
Under 10 secondsResponse time, every channel
- Enquiry captureCatch every lead across portals, web & WhatsApp
- Lead qualificationScore & prioritise renters by intent
- Viewings & toursBook, confirm & remind, 24/7
- Referencing & signingAutomated checks, then a signed lease through DocuSign
customer Stories
Operators on what changed
when Vinny joined their team.
CAPABILITIES
Built around how you work,
not how we think you should.
WHATSAPPVOICEEMAILWebsite
My boiler stopped working this morning.
Sorry to hear that Jack — I’ve logged a P1 ticket and Yasmine will call you within 15 minutes.
Talks like
your team talks.
Vinny reads the situation and replies in your brand voice, across voice, WhatsApp, chat and email.
Language:Español
¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. ·
Speaks
100+ languages.
Vinny picks up the language on the first message and replies in it automatically.
◆ Knowledge base gap
Is there parking available for guests?
Suggested: two visitor bays on level B1, booked in the resident app. Is that right?
YesNoDraft with AI
Learns
your buildings.
Every task, conversation and bit of context sharpens what Vinny knows about your buildings, and the answers it gives.
◆ Escalated to you
Renewal decision
Resident wants 24 months at the current rent. Outside your renewal policy.
View contextMake decision
Knows when to bring in a person.
Vinny knows the line between routine and judgement. When a case crosses it, the right person picks it up with the thread, photos and policy already attached.
Your team
8 hours a day
With Vinny24 hours a day
Covers every hour.
Leaks at 2am, enquiries on bank holidays, renewals on a Sunday. Covered every hour, without expanding your team.
Never agree a tenancy length change
Never agree a rent change
Follows your policies.
Vinny works inside your policies and refuses anything outside them.
+32
Works in every system you use.
Vinny reads and writes in your CRM, portals, and inbox — no migration, no second system to keep in sync.
CAPABILITIES
Built around how you work,
not how we think you should.
WHATSAPPVOICEEMAILWebsite
My boiler stopped working this morning.
Sorry to hear that Jack — I’ve logged a P1 ticket and Yasmine will call you within 15 minutes.
Talks like
your team talks.
Vinny reads the situation and replies in your brand voice, across voice, WhatsApp, chat and email.
Language:Español
¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. ·
Speaks
100+ languages.
Vinny picks up the language on the first message and replies in it automatically.
◆ Knowledge base gap
Is there parking available for guests?
Suggested: two visitor bays on level B1, booked in the resident app. Is that right?
YesNoDraft with AI
Learns
your buildings.
Every task, conversation and bit of context sharpens what Vinny knows about your buildings, and the answers it gives.
◆ Escalated to you
Renewal decision
Resident wants 24 months at the current rent. Outside your renewal policy.
View contextMake decision
Knows when to bring in a person.
Vinny knows the line between routine and judgement. When a case crosses it, the right person picks it up with the thread, photos and policy already attached.
Your team
8 hours a day
With Vinny24 hours a day
Covers every hour.
Leaks at 2am, enquiries on bank holidays, renewals on a Sunday. Covered every hour, without expanding your team.
Never agree a tenancy length change
Never agree a rent change
Follows your policies.
Vinny works inside your policies and refuses anything outside them.
+32
Works in every system you use.
Vinny reads and writes in your CRM, portals, and inbox — no migration, no second system to keep in sync.
CAPABILITIES
Built around how you work,
not how we think you should.
WHATSAPPVOICEEMAILWebsite
My boiler stopped working this morning.
Sorry to hear that Jack — I’ve logged a P1 ticket and Yasmine will call you within 15 minutes.
Talks like
your team talks.
Vinny reads the situation and replies in your brand voice, across voice, WhatsApp, chat and email.
Language:Español
¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. ·
Speaks
100+ languages.
Vinny picks up the language on the first message and replies in it automatically.
◆ Knowledge base gap
Is there parking available for guests?
Suggested: two visitor bays on level B1, booked in the resident app. Is that right?
YesNoDraft with AI
Learns
your buildings.
Every task, conversation and bit of context sharpens what Vinny knows about your buildings, and the answers it gives.
◆ Escalated to you
Renewal decision
Resident wants 24 months at the current rent. Outside your renewal policy.
View contextMake decision
Knows when to bring in a person.
Vinny knows the line between routine and judgement. When a case crosses it, the right person picks it up with the thread, photos and policy already attached.
Your team
8 hours a day
With Vinny24 hours a day
Covers every hour.
Leaks at 2am, enquiries on bank holidays, renewals on a Sunday. Covered every hour, without expanding your team.
Never agree a tenancy length change
Never agree a rent change
Follows your policies.
Vinny works inside your policies and refuses anything outside them.
+32
Works in every system you use.
Vinny reads and writes in your CRM, portals, and inbox — no migration, no second system to keep in sync.
ENTWICKELT FÜR DIE WOHNWIRTSCHAFT
One teammate.
Every building you run.
Vinny ermöglicht Wachstum für jedes Immobilienunternehmen und jedes Asset-Portfolio, vom PBSA-Block mit 40 Einheiten bis hin zum BTR-Portfolio mit 12.000 Wohneinheiten.
ENTWICKELT FÜR DIE WOHNWIRTSCHAFT
One teammate.
Every building you run.
Vinny ermöglicht Wachstum für jedes Immobilienunternehmen und jedes Asset-Portfolio, vom PBSA-Block mit 40 Einheiten bis hin zum BTR-Portfolio mit 12.000 Wohneinheiten.
SICHERHEIT & COMPLIENCE
Wir verpflichten uns zu Sicherheit, Datenschutz und Compliance
Wir engagieren uns für Sicherheit,
Datenschutz und Compliance.
Vinny ist ISO 27001-, SOC 2- und DSGVO-konform mit Datenhaltung in der EU. Ihre Daten trainieren ausschließlich Ihren persönlichen Assistenten, niemals ein gemeinsam genutztes Modell
Vinny ist ISO 27001-, SOC 2- und DSGVO-konform mit Datenhaltung in der EU. Ihre Daten trainieren ausschließlich Ihren persönlichen Assistenten, niemals ein gemeinsam genutztes Modell
Datenschutz an erster Stelle
ISO-27001-, SOC-2- und DSGVO-konform. Durch EU-Datenhaltung verlassen Ihre Daten die Region nie.
Wird nie für Training verwendet
Ihre Daten sind ausschließlich für Ihren KI-Teamkollegen zugänglich. Sie werden nie zum Trainieren von Modellen genutzt.
Vollständig verschlüsselt
Alle Daten werden bei Speicherung und Übertragung mit branchenüblichen Algorithmen verschlüsselt.
Sichere Integrationen
Verifizierte Variablen stellen sicher, dass Nutzer in Ihren Systemen nur auf ihre eigenen Daten zugreifen können.
CertifiedSOC 2Typ IIDSGVOKonformISO 27001AusgerichtetEUDatenhaltung
Unabhängig geprüft durch Vanta
FAQS
Great questions.
Questions
What does Vinny do for resident questions?
Where do Vinny's answers come from?
Can Vinny give different answers for different buildings?
Is it safe for Vinny to share wifi codes and access details?
What happens when Vinny can't answer?
Answer
Vinny answers residents' everyday questions on WhatsApp, SMS, email and phone, 24/7. It covers wifi, visitor rules, parking, deliveries, bin collections and more. Every conversation is logged in the resident's record.
FAQS
Great questions.
Questions
What does Vinny do for resident questions?
Where do Vinny's answers come from?
Can Vinny give different answers for different buildings?
Is it safe for Vinny to share wifi codes and access details?
What happens when Vinny can't answer?
What vinny does
Nothing waits it's turn.
Vinny picks up the work across leasing, maintenance, concierge, finance, marketing and reporting, and shows you every step.
Hover or click any part of the city
Keep leasing running 24/7.
Vinny answers and qualifies every enquiry in under 10 seconds, day or night, then books the viewing.
Under 10 secondsResponse time, every channel
- Enquiry captureCatch every lead across portals, web & WhatsApp
- Lead qualificationScore & prioritise renters by intent
- Viewings & toursBook, confirm & remind, 24/7
- Referencing & signingAutomated checks, then a signed lease through DocuSign
