a day with vinny
3am enquiry from Shanghai answered in Mandarin.
Shower out of action. Urgent job raised, contractor booked.
Arrival slot booked for intake weekend.
Rebooking campaign sent to every returning student.
Bookings report lands in your inbox. Every site, every room type.
capability
01
Keep bookings moving 24/7
Vinny answers and qualifies every enquiry in under 10 seconds, in any time zone, from launch to September.
02
Reply in every language
Vinny replies in each student’s own language, in your brand tone, on the channels they actually use.
03
Route every repair correctly
Vinny captures the detail and sends each job to the right contractor, with a full record of every request.
04
Keep students for another year
Vinny runs your rebooking campaign early and follows up until every returning student has an answer.
05
Keep rent coming in
Vinny reminds students before each instalment is due, chases what’s missed, and escalates only when it needs you.
06
See every site at once
Vinny shows bookings, occupancy and open jobs by site and room type, and flags what needs attention.
testimonials
features
Works in every channel students use
Every student gets an instant, personal reply, wherever they are in the world, and whatever channel they prefer to use.
Speaks their language
Vinny picks up each student’s language from the first message and replies in it automatically. International students get the same service as everyone else.
See what’s working across every site.
Vinny tracks enquiries, viewings and bookings by site and room type, spots trends, and suggests what to change.
