AI LEASING ASSISTANT FOR LETTING AGENCIES
Turn missed enquiries into booked viewings
Vinny answers every call, qualifies each renter against your rules, and books the viewing. Day, night and weekends, in whatever language your renters speak.
Works with the tools your agency already runs on
“A piece of advice if you use Vinny. Get a new pair of shoes, because you'll never be at your desk. It's freed us up to deliver the extra level of care our prospects and residents deserve.”
Amit Kumar
Head of Operations, Heimstaden UK
"It's like having two extra people on the team. It's freed up time to provide that extra level of care for our landlords and tenants."
Bhavin Thakrar
Director, Venture Group Holdings
“Set Vinny up in an afternoon and it instantly started handling calls the team couldn’t get to. Viewings booked, leads qualified and nothing falls through the cracks.”
Sunny
Leasing Negotiator, Heimstaden UK
MESSAGES SENT
TO RESPOND
VIEWINGS BOOKED
AI RESOLUTION RATE
01
Connect your phone number and calendar
Connect your existing phone number, email, and calendar and get setup in minutes.
Setup
Step 1 of 3
Your Business Number
01632 960000
Connect
02
Vinny answers and qualifies every rental enquiry
Vinny replies to every enquiry across voice, WhatsApp, web chat and email, and asks them the questions you’ve set.
Your Rules
4 Selected
Budget
Move-in date
Right-to-rent
Suggestions
+ Guarantor
+ Address History
+ Custom
03
Vinny books the viewing into your team calendar
Vinny schedules viewings to cut travel time and maximise your teams' time at the property.
Thu 18 Sept
16:30
INTERNAL MEETING
17:15
TRAVEL TIME
18:00
32 UNION PARK
18:30
32 UNION PARK
19:00
TRAVEL TIME
19:15
32 PALM GROVE
BENEFITS
Vinny picks up every call and message, qualifies each renter against your rules, and books the viewing. Around the clock, on every channel.
8PM, CLOSED
LOST
8PM, VINNY
VIEWING BOOKED
Answers every enquiry instantly
The 7pm Friday call, the weekend WhatsApp no one saw: answered before they reach the next agent.
Qualifies every renter before your team meets them
Vinny checks budget, move-in date and fit up front, so only ready renters reach your agents are ready to view.
Books the viewing into your calendar
Vinny books the viewing into the right calendar, around travel time and availability, and confirms it with the renter.
Sends reminders to cut no-shows
Vinny reminds every renter before their viewing, so fewer slots are lost to no-shows.
Hands over the moment it should
When a conversation needs a person, Vinny passes it across with the full context, so your team can step in straight away.
EVERY CHANNEL, EVERY LANGUAGE
Vinny answers on every channel at once: voice, WhatsApp, web chat, email, in the renter's own language, whatever the hour.
CHANNELS
4 OF 4 LIVE
AI Voice
AI WhatsApp
AI Web Chat
AI Email
LANGUAGES
Auto-detect
Reply in the renter’s own language.
ON
lead qualification
You decide what Vinny asks. It then qualifies every enquiry against your rules, so screening stays consistent, compliant, and fully in your control.
YOUR RULES
4 SELECTED
Budget
Move-in date
Right-to-rent
Employment
SUGGESTED TO ADD
+ Guarantor Requirements
+ Address History
+ Credit HIstory
+ Add your own
USE CASES
These are the enquiries that slip when your team is busy, closed or short-staffed. Here’s what Vinny does with each one.
Rental Enquiries
Sale Enquiries
Valuation Requests
01
The 9pm portal enquiry
Someone enquires on Rightmove at 9pm. Vinny replies instantly, answers their questions, checks they fit, and books the viewing before they message the next agent.
02
The listing that lights up the phone
A property goes live and twelve enquiries land in half an hour. Vinny handles all of them at once, so you don't lose renters to a missed call.
03
The renter who isn’t a fit
A caller wants a viewing, but their budget or move-in date doesn’t work for the property. Vinny finds out politely, so your diary only fills with viewings worth doing.
Simple pricing plans that only increase when your volume does.
Solo
Suitable for 1-10 enquiries a day
£299
/ month
Book a Demo
Included
300 VOIP minutes
No parallel calls
50 WhatsApp conversations
1 User
Features
1 Phone Number
1 Language
Agency
Most Popular
Suitable for 10-100 enquiries a day
£399
/ month
Book a Demo
Everything in Solo, plus
3,000 VOIP minutes
3 concurrent calls
750 WhatsApp conversations
5 users £10/mo per additional
Features
Google/Outlook Integration
3 Phone Numbers £7/mo per additional
Unlimited languages
Multi-branch
Suitable for 100+ enquiries a day
Starting
£799
/ month
Talk to Sales
Everything in Agency, plus
5,000 VOIP minutes
Unlimited parallel calls
2,500 WhatsApp conversations
Unlimited Users
Features
Unlimited Phone Numbers
Website chatbot
Custom Voice
Custom Integration
Custom SLA
*this pricing only applies to our Letting Agency product
Vinny works for lettings teams of every size, from single-branch independents to multi-branch groups.
You're missing enquiries after hours
The best rental leads land when your office is shut, and by morning they've booked with a faster agent.
You can't keep pace at peak
When a listing goes live and the enquiries pour in, your team can't answer them all fast enough.
You're stretched too thin to follow up
You know enquiries are slipping through, but you don't have the capacity to catch every one.
You need consistency across the team
You want every renter answered and qualified the same way, whether you're one branch or ten.
Häufig gestellte Fragen
Will Vinny replace my lettings team or support them?
Will renters know they're talking to AI?
Can I control what Vinny asks renters?
How fast does Vinny respond?
How long does setup take?