AI ASSISTANT FOR ESTATE AGENCIES
Let and sell more, from the enquiries you already get
Vinny answers every rental, buyer and valuation enquiry before your competitors pick up, books the viewing or appraisal, and keeps landlords and vendors warm until they instruct.
INTEGRATIONS
Vinny works with your existing tools.
testimonials
Customers love using Vinny.
“A piece of advice if you use Vinny. Get a new pair of shoes, because you'll never be at your desk. It's freed us up to deliver the extra level of care our prospects and residents deserve.”
Amit Kumar
Head of Operations, Heimstaden UK
"It's like having two extra people on the team. It's freed up time to provide that extra level of care for our landlords and tenants."
Bhavin Thakrar
Director, Venture Group Holdings
“Set Vinny up in an afternoon and it instantly started handling calls the team couldn’t get to. Viewings booked, leads qualified and nothing falls through the cracks.”
Sunny
Leasing Negotiator, Heimstaden UK
enquiries answered in under 10 seconds
MESSAGES SENT
VIEWINGS BOOKED
QUICK OVERVIEW
Watch a short platform tour.
benefits
Answer every enquiry, at any hour.
Vinny picks up every call and message around the clock, on every channel.
8PM, CLOSED
LOST
8PM, VINNY
APPOINTMENT BOOKED
Answers every enquiry instantly
Rental, buyer or valuation. The 7pm Friday call, the weekend WhatsApp no one saw: answered before they reach the next agent.
Qualifies every enquiry against your rules
Renters and landlords alike. Vinny checks the details you set up front, so only ready enquiries reach your team.
Books the viewing or valuation
Straight into your team's calendar, scheduled around travel time.
Nurtures landlords and vendors until they instruct
Vinny keeps landlords and vendors who aren't ready yet warm with check-ins, so you're the first call when they are.
Sends reminders to cut no-shows
Vinny reminds everyone before their appointment.
Hands over the moment it should
When a conversation needs a person, Vinny passes it across with the full context.
EVERY CHANNEL, EVERY LANGUAGE
Answer enquiries across every channel.
Vinny answers on every channel at once: voice, WhatsApp, web chat and email. It replies in the caller's own language, whatever the hour.
CHANNELS
4 OF 4 LIVE
AI Voice
AI WhatsApp
AI Web Chat
AI Email
LANGUAGES
Auto-detect
Reply in the renter’s own language.
ON
lead qualification
Set the rules and Vinny follows them.
You decide what Vinny asks. It then qualifies every enquiry against your rules, so screening stays consistent, compliant, and fully in your control.
YOUR RULES
4 SELECTED
Enquiry Type - Sale / Let
Budget or Asking Price
Right-to-rent
Timeframe
SUGGESTED TO ADD
+ Guarantor Requirements
+ Current Management
+ Property Address
+ Add your own
USE CASES
These are the enquiries that slip when your team is busy, closed or short-staffed. Here’s what Vinny does with each one.
Valuation Requests
Sale Enquiries
Rental Enquiries
01
The midnight valuation form
A vendor fills in your valuation form at midnight. Vinny confirms straight away, checks the address and their reason for moving, and offers real slots from your diary.
02
The landlord thinking of switching
A landlord asks what their flat would let for. Vinny answers, learns how many properties they hold, and books the appraisal with the right person on your team.
03
The valuation that goes quiet
Requests that don’t book first time get followed up politely, on the channel they came in on, until you have an appointment or a clear no.
next steps
A quick, simple process.
01
Book your discovery call
We walk through your agency together: your team, your CRM, and the enquiries you're losing. Nothing to prepare beforehand.
02
We set up your AI teammate
We connect your phone number, email and calendar, and set the questions Vinny asks every enquiry. No new system for your team to learn.
03
Go live the same day
Vinny starts answering, qualifying and booking from the first enquiry. Your team carries on as normal.
get started
Book your free discovery call.
FAQs
Good questions.
My CRM or portal says it's adding AI. Why do I need Vinny?
What happens if Vinny gets something wrong?
Isn't this just another AI chatbot or phone receptionist?
How does Vinny actually help my letting agency win more business?
Will people know they're talking to AI?
