Vinny automatiza las tareas que ralentizan a los equipos, desde la primera consulta hasta las operaciones diarias. Tú te mantienes enfocado en aumentar la ocupación, facilitar las mudanzas y crear experiencias para los residentes que generen valor a largo plazo.
Vinny automatiza las tareas que ralentizan a los equipos, desde la primera consulta hasta las operaciones diarias. Tú te mantienes enfocado en aumentar la ocupación, facilitar las mudanzas y crear experiencias para los residentes que generen valor a largo plazo.
Vinny automatiza las tareas que ralentizan a los equipos, desde la primera consulta hasta las operaciones diarias. Tú te mantienes enfocado en aumentar la ocupación, facilitar las mudanzas y crear experiencias para los residentes que generen valor a largo plazo.
One AI teammate running across your full rent roll.
One AI teammate running across your full rent roll.
From the first leasing enquiry to lease renewal and beyond, Vinny handles the work that would otherwise keep your PMs at their desks after hours.
From the first leasing enquiry to lease renewal and beyond, Vinny handles the work that would otherwise keep your PMs at their desks after hours.
01/ 05
Faster leasing that grows NOI, not headcount
Vinny responds to every enquiry instantly, qualifies prospects, books inspections, and keeps the pipeline moving. Your leasing team focuses on the conversations that close.
The results property management teams are seeing with Vinny.
The results property management teams are seeing with Vinny.
The results property management teams are seeing with Vinny.
01INCREASE NOI
VINNY DATA
40-60%
FTE optimisation
MARKET
A$2,200+/PROPERTY
Average cost per vacancy event (lost rent + re-leasing fee) at national median rent.
01INCREASE NOI
VINNY DATA
40-60%
FTE optimisation
MARKET
A$2,200+/PROPERTY
Average cost per vacancy event (lost rent + re-leasing fee) at national median rent.
02IMPROVE OPERATIONS
VINNY DATA
10-20pp
Viewing-to-won conversion rate uplift
VINNY DATA
50-60%
Less admin work per rep
VINNY DATA
<10seconds
Response time, 24/7
VINNY DATA
75-99%
AI resolution rate
02IMPROVE OPERATIONS
VINNY DATA
10-20pp
Viewing-to-won conversion rate uplift
VINNY DATA
50-60%
Less admin work per rep
VINNY DATA
<10seconds
Response time, 24/7
VINNY DATA
75-99%
AI resolution rate
03SCALING OPERATIONS
VINNY DATA
2,800+
Properties managed per PM
VINNY DATA
10-30pp
Increase to tenant satisfaction
VINNY DATA
20-50%
Reduction in central role turnover
03SCALING OPERATIONS
VINNY DATA
2,800+
Properties managed per PM
VINNY DATA
10-30pp
Increase to tenant satisfaction
VINNY DATA
20-50%
Reduction in central role turnover
Market Data - Industry benchmarks compiled from publicly available sources (2026)
Vinny Data - Aggregated across global portfolios using Vinny (2026)
Compara las automatizaciones de IA de Vinny para la construcción en renta con las operaciones tradicionales
Compara las automatizaciones de IA de Vinny para la construcción en renta con las operaciones tradicionales
Eleva el rendimiento a lo largo de todo tu ciclo de alquiler
Eleva el rendimiento a lo largo de todo tu ciclo de alquiler
Conectar leasing, vivienda y renovaciones en una única capa operativa de IA que ofrece una ejecución más rápida, una mayor retención y un NOI más fuerte.
Human-quality communication
Natural conversations across Voice, SMS, Chat & Email
Every message uses your brand voice and tone — friendly, empathetic, or witty.
My boiler stopped working this morning.
Sorry to hear that Jack, I've logged a P1 ticket and Yasmine will call you within 15-minutes.
◆ Adjusting tone · empathetic
Integrations
Connects to your PMS, CRM & messaging platforms
Upgrade operations without changing systems.
YYardiMMRIMMewsRres:harmonics+36 more
One voice, every language
Make everyone feel at home
Detects each customer's language automatically and replies in it.
ENDEFRESITPTNLPL
Factual & consistent
Daily quality audits
Accurancy, hallucinations, and consistency audited every day.
◆ Daily audit · 5/5
Smart escalations
Hand off with full context
When a case needs human judgement, Vinny routes it with the full thread.
◆ Escalated to team · GM
Strict guardrails
Predictable AI behaviour
Refuses off-policy requests. Protects your data and your team.
◆ Guardrail activated
Uninterrupted operations
Always on support
Uninterrupted coverage without expanding your team. 24/7/365.
◆ AI active · 24/7
IMPLEMENTATION
IMPLEMENTATION
Getting operations right gives you a clear advantage.
Getting operations right gives you a clear advantage.
LIVE IN AUSTRALIA
We're working with real estate agencies across Australia right now. Our early partners get direct input into how Vinny is configured for the Australian market —
01Local platform integrations
02Workflows built around Australian state-based tenancy legislation
03Trust accounting and compliance-ready operational templates
Australian property management teams face the same leasing volume, the same maintenance pressure, and the same landlord expectation challenge as agencies in the UK. These are the results Vinny delivers — and they don't change by postcode.
Australian property management teams face the same leasing volume, the same maintenance pressure, and the same landlord expectation challenge as agencies in the UK. These are the results Vinny delivers — and they don't change by postcode.
Compara las automatizaciones de IA de Vinny para la construcción en renta con las operaciones tradicionales
Preguntas Frecuentes
Preguntas Frecuentes
Does Vinny replace my property management software?
No. Vinny works alongside your existing PMS — whether that's PropertyMe, MRI Palace, Property Tree, or another platform. It handles the workflows your software can't automate, without replacing the tools your team already relies on.
Does Vinny replace my property managers?
No. Vinny handles the high-volume, repetitive tasks so your PMs can focus on landlord relationships, complex issues, and work that actually needs a person. Most agencies find their capacity to manage the rent roll grows — not shrinks.
We already use the AI inside Rex or PropertyMe. Why would we add Vinny?
The AI inside your PMS assists within that platform. Vinny operates across your full workflow — acting on tasks, following maintenance through to resolution, and handling high-volume tenant communication across the entire tenancy lifecycle. It's a different scope of work, and the two don't conflict.
What does onboarding look like for a property manager?
We configure Vinny around your existing systems and workflows — we don't ask you to redesign your operation from scratch. Most property managers are fully operational within 14 days. Our onboarding team works with you throughout.
Do you work with franchise offices — Ray White, Harcourts, LJ Hooker?
Yes. Vinny works for independent offices, franchise operations, and multi-office groups. If you're managing a rent roll, Vinny can work for you.
Are you integrated with REA Group and Domain for PMs?
These integrations are in progress. Speak to our team about the current status and expected timeline for your setup.
How does Vinny handle Australian compliance for residential tenancy?
We design Vinny to support compliant operations within each state and territory's residential tenancy framework — including bond lodgement requirements, inspection notice obligations, and lease terms. Workflows are configured during onboarding to align with the legislation relevant to your portfolio locations.
