AI Property management Teammate

Vinny runs the work.
You run the buildings.

AI that answers every enquiry in under 10 seconds on any channel, then books the viewing, raises the job, and updates the PMS.

what vinny does

Nothing waits its turn.

Leasing, maintenance, renewals, all handled at the same time, across every building.

01 Lead to Lease

02 Living

03 Marketing

04 Analytics

01 / 04

Every enquiry answered, qualified and booked in.

From first message to signed lease, without your team being tied to the inbox.

<10sec

response time on every channel

Lead capture

Respond instantly to every enquiry across all channels

Lead qualification

Scored and prioritised by intent

Viewings and tours

Booked, confirmed, reminded 24/7

Referencing

Automated checks and verification

Digital signing

Lease signed in minutes

Enquiry response

Answered instantly, day or night

Connected leasing, living, maintenance, and renewals in one AI operating layer with no new hires.

Book a Demo →

CAPABILITIES

Built around how you work,
not how we think you should.

WHATSAPPVOICEEMAILWebsite
My boiler stopped working this morning.
Sorry to hear that Jack — I’ve logged a P1 ticket and Yasmine will call you within 15 minutes.

Talks like
your team talks.

Vinny reads the situation and replies in your brand voice, across voice, WhatsApp, chat and email.

Language:Español
¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. ·

Speaks
100+ languages.

Vinny picks up the language on the first message and replies in it automatically.

Knowledge base gap

Is there parking available for guests?

Suggested: two visitor bays on level B1, booked in the resident app. Is that right?

YesNoDraft with AI

Learns
your buildings.

Every task, conversation and bit of context sharpens what Vinny knows about your buildings, and the answers it gives.

Escalated to you

Renewal decision

Resident wants 24 months at the current rent. Outside your renewal policy.

View contextMake decision

Knows when to bring in a person.

Vinny knows the line between routine and judgement. When a case crosses it, the right person picks it up with the thread, photos and policy already attached.

Your team
8 hours a day
With Vinny
24 hours a day

Covers every hour.

Leaks at 2am, enquiries on bank holidays, renewals on a Sunday. Covered every hour, without expanding your team.

Never agree a tenancy length change
Never agree a rent change

Follows your policies.

Vinny works inside your policies and refuses anything outside them.

Yardi
MRI
Gmail
Outlook
WhatsApp
Arthur
Mews
+32

Works in every system you use.

Vinny reads and writes in your CRM, portals, and inbox — no migration, no second system to keep in sync.

Your teammate,
stays yours.

Your data is never sold. SOC 2 Type II and ISO 27001 certified.

Learn more

SOC 2 compliance certification badge
ISO 27001 certification badge
ISO 27001 certification badge
CAPABILITIES

Built around how you work,
not how we think you should.

WHATSAPPVOICEEMAILWebsite
My boiler stopped working this morning.
Sorry to hear that Jack — I’ve logged a P1 ticket and Yasmine will call you within 15 minutes.

Talks like
your team talks.

Vinny reads the situation and replies in your brand voice, across voice, WhatsApp, chat and email.

Language:Español
¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. ·

Speaks
100+ languages.

Vinny picks up the language on the first message and replies in it automatically.

Knowledge base gap

Is there parking available for guests?

Suggested: two visitor bays on level B1, booked in the resident app. Is that right?

YesNoDraft with AI

Learns
your buildings.

Every task, conversation and bit of context sharpens what Vinny knows about your buildings, and the answers it gives.

Escalated to you

Renewal decision

Resident wants 24 months at the current rent. Outside your renewal policy.

View contextMake decision

Knows when to bring in a person.

Vinny knows the line between routine and judgement. When a case crosses it, the right person picks it up with the thread, photos and policy already attached.

Your team
8 hours a day
With Vinny
24 hours a day

Covers every hour.

Leaks at 2am, enquiries on bank holidays, renewals on a Sunday. Covered every hour, without expanding your team.

Never agree a tenancy length change
Never agree a rent change

Follows your policies.

Vinny works inside your policies and refuses anything outside them.

Yardi
MRI
Gmail
Outlook
WhatsApp
Arthur
Mews
+32

Works in every system you use.

Vinny reads and writes in your CRM, portals, and inbox — no migration, no second system to keep in sync.

Your teammate,
stays yours.

Your data is never sold. SOC 2 Type II and ISO 27001 certified.

Learn more

SOC 2 compliance certification badge
ISO 27001 certification badge
ISO 27001 certification badge
CAPABILITIES

Built around how you work,
not how we think you should.

WHATSAPPVOICEEMAILWebsite
My boiler stopped working this morning.
Sorry to hear that Jack — I’ve logged a P1 ticket and Yasmine will call you within 15 minutes.

Talks like
your team talks.

Vinny reads the situation and replies in your brand voice, across voice, WhatsApp, chat and email.

Language:Español
¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. · ¿Cuándo viene el técnico para la caldera? — Mañana entre las 9 y las 11, Sra. García. ·

Speaks
100+ languages.

Vinny picks up the language on the first message and replies in it automatically.

Knowledge base gap

Is there parking available for guests?

Suggested: two visitor bays on level B1, booked in the resident app. Is that right?

YesNoDraft with AI

Learns
your buildings.

Every task, conversation and bit of context sharpens what Vinny knows about your buildings, and the answers it gives.

Escalated to you

Renewal decision

Resident wants 24 months at the current rent. Outside your renewal policy.

View contextMake decision

Knows when to bring in a person.

Vinny knows the line between routine and judgement. When a case crosses it, the right person picks it up with the thread, photos and policy already attached.

Your team
8 hours a day
With Vinny
24 hours a day

Covers every hour.

Leaks at 2am, enquiries on bank holidays, renewals on a Sunday. Covered every hour, without expanding your team.

Never agree a tenancy length change
Never agree a rent change

Follows your policies.

Vinny works inside your policies and refuses anything outside them.

Yardi
MRI
Gmail
Outlook
WhatsApp
Arthur
Mews
+32

Works in every system you use.

Vinny reads and writes in your CRM, portals, and inbox — no migration, no second system to keep in sync.

Your teammate,
stays yours.

Your data is never sold. SOC 2 Type II and ISO 27001 certified.

Learn more

SOC 2 compliance certification badge
ISO 27001 certification badge
ISO 27001 certification badge
confianza y seguridad

Estamos comprometidos con la seguridad,
privacidad y el cumplimiento normativo.

Nos comprometemos con la seguridad,
la privacidad y el cumplimiento normativo.

Vinny cumple con las normativas ISO 27001, SOC 2 y RGPD, garantizando la residencia de datos en la UE. Sus datos solo potencian las tareas de su equipo, nunca se utilizan para entrenar un modelo compartido.

Vinny cumple con las normativas ISO 27001, SOC 2 y RGPD, garantizando la residencia de datos en la UE. Sus datos solo potencian las tareas de su equipo, nunca se utilizan para entrenar un modelo compartido.

La privacidad es lo primero

Con certificación ISO 27001, SOC 2 y cumplimiento de GDPR. El alojamiento de datos en la UE garantiza que su información nunca sale de la región.

Nunca se utiliza para el entrenamiento

Su información siempre estará disponible únicamente para su asistente de IA. En ningún caso se utilizará para entrenar modelos.

Totalmente encriptado

Todos los datos se cifran en reposo y en tránsito utilizando algoritmos estándar del sector.

Integraciones seguras

Las variables verificadas garantizan que los usuarios solo puedan acceder a sus propios datos dentro de sus sistemas.

CertifiedSOC 2Tipo IIRGPDConformeISO 27001AlineadoUEResidencia de datos

Auditado de forma independiente por Vanta

Sello SOC 2 Tipo II
SOC 2 · TIPO II
Certificación ISO 27001
ISO 27001
Insignia de cumplimiento del RGPD de la UE
RGPD · UE
FAQS

Great questions.

Questions

Do we have to change our systems?

What happens when Vinny can't answer?

Are we replacing people?

Is our data safe?

How long does it take to go live?

Answer

No. Vinny sits on top of the systems that you already use. Leads, residents and availability sync automatically with your PMS, so your team keeps working in the systems they know.

FAQS

Great questions.

Questions

How quickly does Vinny respond to enquiries?

Which channels does Vinny cover?

Does Vinny work with our existing PMS or CRM?

What happens when Vinny can’t answer something?

How long does it take to go live?

Ejecuta tus edificios a toda velocidad

Spend your time doing what only a person can do.

Vinny

AI teammate · starts today

24/7

Ejecuta tus edificios a toda velocidad

Spend your time doing what only a person can do.

Ejecuta tus edificios a toda velocidad

Spend your time doing what only a person can do.