We shipped to production 35 times between 24 and 30 September. Here is what changed for your team.
See and manage rent in Vinny
Each resident now has a Rent card. Add or edit their rent, switch collection on or off, move the next collection date and copy their Direct Debit setup link.
A new Payments tab shows payment history, overdue totals and the next rent due, with actions to send a pay link, void a rent or issue a one-off charge. Residents with rent outstanding get a link to pay it, and you can total arrears by organisation, building, unit or resident. The Payments tab appears once your organisation has Stripe connected. Switch on failed payment alerts in your notification settings.
Maintenance Analytics
A new Maintenance Analytics tab shows resident maintenance jobs, including how many were resolved in the conversation, needed a work order or were escalated. You also get job outcomes over time, work order volume and turnaround, work orders by site and staff replies to residents. It uses the same filters, saved views and report emails as your other analytics tabs. More on analytics.
Contractor pages that match Vinny
External contractors see redesigned quote and purchase order pages, with the work order front and centre and its priority, type, category and due date shown at a glance. The pages follow the contractor's light or dark setting.
Fewer duplicate playbooks
When you create a playbook, Vinny checks for similar ones first and shows up to three close matches, so you can open an existing playbook instead of building a second one.
More on the properties list
New columns and filters: Available soon, available-from dates taken from tenancies, each unit's current rent and its status in your property management system. Choose which columns show in display settings. In Tasks, filter by unit status and owner, and switch signals such as Reviewed on or off with one click.
Calls that are easier to return
When Vinny forwards a missed call to your office, your phone shows the caller's own number, so calling back reaches them directly. On inbound calls, Vinny now opens with good morning, good afternoon or good evening based on your office's local time.
Also new
The Integrations page lists only the integrations you have added. Add more from a drawer.
An All time option in every analytics date picker.
With DocuSign, choose the status a unit moves to once every party has signed the tenancy agreement. Switch it on in your DocuSign settings.
A guide to using Vinny with Rightmove in the help centre.
Plus 44 smaller fixes and improvements.