Enterprise
For operators that want Vinny embedded in their operation.
TASKS
Unlimited tasks
CHANNELS
Unlimited communication channels
INTEGRATIONS
Unlimited custom integrations
FEATURES
All features
DEPLOYMENT
Embedded deployment
deployment
STANDARD AND PREMIUM
Guided deployment
Your team sets up and configures Vinny with full support at every step. You control the rollout pace, backed by a team that’s done this before.
YOUR FIRST 90 DAYS INCLUDE
A structured onboarding checklist and timeline
Scheduled live setup sessions with the Vinny team
Support docs and role-based training for your whole team
A priority support SLA through your first 12-weeks
ENTERPRISE
Embedded deployment
A forward-deployed team of engineers and specialists works inside your team, delivering towards agreed outcomes.
throughout the project
Customise Vinny to your operating model
Iterate continuously on a fast feedback loop
Execute against an agreed project mandate and roadmap
Part of your team for the length of the engagement
getting started
1
Book a 30-minute call
No prep needed, just tell us about your operation and how your team works today.
2
Walk through
Tell us which enquiries, viewings, or maintenance requests eat up the most time, so we can size the plan accurately.
3
Get a tailored recommendation
We breakdown the recommended tier, deployment style, and features included in your plan.
embedded deployment
01
ASSESSMENT
Mandate Review
The deployment lead reviews your portfolio, operating model, and systems, to define the mandate — the roadmap and target outcomes we deliver against.
Experience Audit
The deployment team pose as prospects and residents at scale across your portfolio, surfacing exactly where communication, response times, or service breaks down before it costs you a lease or a resident.
02
DELIVERY
Embedded Deployment
A team of forward-deployed engineers and specialists executes the roadmap inside your team and stays until the agreed outcomes are met.
Custom Integration Build
A scoped, fixed-outcome project where Vinny’s forward-deployed engineers connect the platform to a specific system you use.
03
ENABLEMENT
Team Enablement
Hands-on sessions that get your entire team confident and effective with Vinny, tailored to how your operation actually runs.
04
optimisation
Outcome Review
Your deployment lead reviews progress with your team, confirms the mandate's still right, and adjusts the roadmap as your operation changes — so outcomes keep evolving with you.
features
Included
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Not included
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Lead to Lease
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02
Living
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03
Marketing
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04
Analytics
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05
Platform
SSO
Roles and permissions
Training
Help centre and support
Knowledge base
Filters
Rules
Custom fields
Custom statuses
Document library
Personality and tone of voice
Guardrails
Signals
Custom branding
White labelled
TRUST, SECURITY & GOVERNANCE
ISO 27001 certified
SOC 2 certified
EU AI Act compliant
GDPR compliant
Full audit trail
SLA monitoring and governance
