Solutions Engineer
Full-time
Remote
Engineering
Summary
Vinny is growing fast and we’re hiring our first Solutions Engineer to shape how enterprise customers onboard, adopt, and scale with our AI platform.
If you’re the kind of person who moves first, learns fast, and loves building things that actually ship, this is for you.
This is the role for people who will be founders in a couple of years but want one more role inside a high-growth startup before they take the leap.
Why This Role Matters
Property operations is a billion-pound industry still running on manual processes. Vinny is the AI teammate transforming how teams qualify leads, manage residents, and run buildings - already automating 90%+ of the work.
We’re backed by Antler and Tier 1 VC's across Europe. We're working with operators in over 200k properties.
You’ll be the first hire in a new function. That means ownership, visibility, and a seat at the table with founders who have scaled at Bulb, Goodlord, Trustpilot, Deel and more.
What You Will Do
• Own enterprise onboarding end-to-end - migrate data, build lightweight integrations, remove friction.
• Build SQL reports, views, and early dashboards customers love.
• Create no-code workflows using Zapier, Make, Airtable, Retool, APIs, and webhooks.
• Help customers see the full value of Vinny and adopt more features.
• Turn customer insights into repeatable playbooks and smoother onboarding.
• Bridge customers, product, and engineering - translating needs into action fast.
• Move unreasonably fast, iterate, break patterns, and keep things simple.
This is not support or corporate onboarding. This is hands-on solutions engineering inside an early-stage rocketship.
Who We Are Looking For
People who want responsibility, not instructions. And have the energy to solve customer problems independently.
You’re great at:
• SQL (you’ve used it to get real work done - joins, views, transformations).
• Building useable things in no-code tools and showing your work - not just vibing.
• Moving fast inside a startup or scale-up.
• Communicating clearly with enterprise customers.
• Prompt engineering and improving prompts with technical teams.
• Figuring things out when there’s no playbook.
Nice to have:
• Some JavaScript or light coding, or the curiosity to pick it up fast.
You’ll Love This Place If You Want To
• Build at pace without asking for permission.
• Take radical ownership over customer outcomes.
• Work directly with founders daily.
• Ship solutions daily, not monthly.
• Shape a function from scratch.
• Be part of a team that values simplicity, unreasonable ambition, and real relationships.
Our Values (you should feel at home with these)
• Deliver simple, approachable brilliance: we cut complexity, ship clarity, and keep things humble.
• Do unreasonable things for unreasonable outcomes: we move fast, break patterns, and learn without blame.
• Take radical ownership: we solve real customer problems, not theoretical ones.
What You Can Expect
• Competitive compensation and meaningful equity.
• High-impact role with visibility across customer success, product, engineering, and leadership.
• Direct access to leadership and the opportunity to shape Vinny's solutions function from the ground up.
• A team that moves fast, experiments often and celebrates wins together.
Ready To Build The Future Of Property Operations With AI?
If this sounds like you, or who you want to become, we’d love to speak. Apply directly and let’s build something category-defining together.