a man stands chatting to a lady who is sitting at a table
a dinner party where people are laughing and drinking wine and eating food
ai teammate for co-living operators

Vinny runs the admin.
You run the community.

Vinny answers every enquiry in under 10 seconds on any channel, then books the viewing, raises the job, fills the room, and updates the PMS. 

a gathering on the roof where 3 people are chatting to each other
a man in a green shirt sitting on the sofa and reading a book
ai teammate for co-living operators

Vinny runs the admin.
You run the community.

Vinny answers every enquiry in under 10 seconds on any channel, then books the viewing, raises the job, fills the room, and updates the PMS. 

a man stands chatting to a lady who is sitting at a table
a dinner party where people are laughing and drinking wine and eating food
ai teammate for co-living operators

Vinny runs the admin.
You run the community.

Vinny answers every enquiry in under 10 seconds on any channel, then books the viewing, raises the job, fills the room, and updates the PMS. 

a gathering on the roof where 3 people are chatting to each other
a man in a green shirt sitting on the sofa and reading a book
a day with vinny

Every enquiry answered and actioned instantly.

Every enquiry answered and actioned instantly.

whatsapp icon

WhatsApp enquiry answered. Viewing booked.

LEAD TO LEASE

iphone icon

Leak reported. P1 raised, contractor booked.

maintenance

whatsapp icon

Guest parking question answered.

concierge

gmail icon

Renewal campaign sent 60 days from end of term.

CAMPAIGNS

outlook icon

Analytics report lands in your inbox. Morning report sorted.

analytics

capability

Step away from your desk, nothing stops.

Step away from your desk, nothing stops.

01

Keep leasing running 24/7

Vinny answers and qualifies every enquiry in under 10 seconds, day or night.

02

Answer messages instantly

Vinny replies in your brand tone across every channel members actually use.

03

Route every repair correctly

Vinny captures the full detail and sends the job to the right contractor.

04

Keep residents for longer

Vinny opens the renewal conversation early and handles it through to signature.

05

Keep rent coming in

Vinny chases arrears, agrees payment plans, and escalates only when it needs you.

06

See the whole portfolio at once

Vinny shows every building, brand and event in one view, and flags what needs attention.

testimonials

Operators on what changed when Vinny joined the team

Operators on what changed when Vinny joined the team

urbanbubble
Heimstaden
urbanbubble logo

Alvaro Head of Technology, Gravity Co

Vinny has allowed us to answer 100% of our enquiries 24/7 and improve our leasing pipeline significantly.

Michael Howard, CEO

michael howard urbanbubble ceo
urbanbubble
Heimstaden

Alvaro Head of Technology, Gravity Co

Vinny has allowed us to answer 100% of our enquiries 24/7 and improve our leasing pipeline significantly.

Michael Howard, CEO

michael howard urbanbubble ceo
features

Built around how you work

Built around how you work

Vinny Voice messaging interface with communication channel options and 2:31 audio player

Works in every channel your members use

Vinny works across phone, email, WhatsApp, web chat and Teams. Every member gets an instant, personal reply everywhere.

Enquiry detail for Lucia García with status In progress, language Spanish, and chat conversation with Vinny

Replies in the same language as the enquiry

Vinny picks up the language on the first message and replies in it automatically.

Vinny Analytics Overview showing 331 enquiries with 42% increase versus previous period

See what's working across your buildings

Vinny tracks performance, spots trends, and suggests what to change. Feed those insights back and Vinny gets sharper.

50+ integrations

Works in every system
you already use

Connect Vinny to the tools you already use so every conversation is loaded with the right context. Vinny pulls in context from your PMS, takes action, and syncs back so your team has full context without manually re-keying data.

Book Discovery Call

rightmove logo
yardi logo
zoople logo
onthemarket logo
outlook logo
MRI Software logo
mews logo
whatsapp logo
unloc logo
gmail logo
hubspot logo
resharmonics logo
docusign logo
homeppl logo
reapit logo
50+ integrations

Works in every system
you already use

Connect Vinny to the tools you already use so every conversation is loaded with the right context. Vinny pulls in context from your PMS, takes action, and syncs back so your team has full context without manually re-keying data.

Book Discovery Call

rightmove logo
yardi logo
zoople logo
onthemarket logo
outlook logo
MRI Software logo
mews logo
whatsapp logo
unloc logo
gmail logo
hubspot logo
resharmonics logo
docusign logo
homeppl logo
50+ integrations

Works in every system
you already use

Connect Vinny to the tools you already use so every conversation is loaded with the right context. Vinny pulls in context from your PMS, takes action, and syncs back so your team has full context without manually re-keying data.

Book Discovery Call

rightmove logo
yardi logo
zoople logo
onthemarket logo
outlook logo
MRI Software logo
mews logo
whatsapp logo
unloc logo
gmail logo
hubspot logo
resharmonics logo
docusign logo
homeppl logo
FAQS

Great questions.

Questions

What does Vinny do for rent collection and arrears?

How does Vinny collect rent by Direct Debit?

Does Vinny hold our rent?

What happens if a Direct Debit fails?

Does Vinny follow UK arrears rules?

Answer

Vinny collects rent by Direct Debit, recovers failed payments and chases arrears. It also answers residents' balance questions on WhatsApp, SMS, email and phone, and logs every contact in the resident's record.

FAQS

Great questions.

Questions

What does Vinny do for rent collection and arrears?

How does Vinny collect rent by Direct Debit?

Does Vinny hold our rent?

What happens if a Direct Debit fails?

Does Vinny follow UK arrears rules?

FAQS

Great questions.

Questions

What does Vinny do for rent collection and arrears?

How does Vinny collect rent by Direct Debit?

Does Vinny hold our rent?

What happens if a Direct Debit fails?

Does Vinny follow UK arrears rules?

Answer

Vinny collects rent by Direct Debit, recovers failed payments and chases arrears. It also answers residents' balance questions on WhatsApp, SMS, email and phone, and logs every contact in the resident's record.

Put Vinny on your team.

Spend your time doing what only a person can do.

Vinny

AI teammate · starts today

24/7

Put Vinny on your team.

Spend your time doing what only a person can do.

Put Vinny on your team.

Spend your time doing what only a person can do.