CRM automation built for property management
Every time a message lands, your team has to pause what they’re doing to respond - whether it’s during a viewing, in the middle of a deal, or after hours. Instead of logging records like a traditional CRM, Vinny acts on them, keeping every conversation moving so your team stays focused on high-value work.
What CRM automation unlocks for your property management team
Speed
Respond instantly and never miss a lead.
Consistency
Keep tone, response times, and process the same across your portfolio.
Focus
Escalate as needed so your team stay focused on people, properties, and growth, not admin.
Scalability
Manage high message volumes without adding staff.
The AI advantage in property communications
Vinny replies instantly and adapts to your way of working
Fast to setup and easy to integrate, Vinny gives your team the instant capacity to capture every opportunity, scale service, and deliver consistent results.
Respond to 100% of messages instantly.
Reduce average response time to under 10 seconds.
Handle unlimited enquiries without extra staff.
Vinny takes a few hours to setup and delivers instant capacity and measurable results.
Vinny fits into your existing workflows with seamless integration to your PMS, CRM, and portals.
Vinny works 24/7, is fluent in 200+ languages, and speaks in your brand voice.
Grow your portfolio without hiring
Institutional owners and operators use Vinny to lease faster, reduce costs, and deliver consistently high-quality resident experiences, without adding headcount.
£2.2m+ net operating income
Instant response times and doubled enquiry to viewing conversion rates.
Lead to let time cut from 21 days to 5
Better applicants, faster viewings, and less admin.
Maintenance resolved in 2 days, not 3 weeks
Instant triage, resolution, and escalation to fix issues fast.
