Coordinate Tasks

Turn issues into resolutions, automatically

Requests pile up fast. Vinny captures, prioritises, and routes every issue to the right teammate so nothing gets delayed or overlooked. Your task list, inbox, and workflow manager all automated in one place.

Coordinate Tasks

Turn issues into resolutions, automatically

Requests pile up fast. Vinny captures, prioritises, and routes every issue to the right teammate so nothing gets delayed or overlooked. Your task list, inbox, and workflow manager all automated in one place.

Coordinate Tasks

Turn issues into resolutions, automatically

Requests pile up fast. Vinny captures, prioritises, and routes every issue to the right teammate so nothing gets delayed or overlooked. Your task list, inbox, and workflow manager all automated in one place.

From endless tasks to effortless control

From endless tasks to effortless control

From endless tasks to effortless control

Trusted by the fastest-growing institutional property owners and operators

Better resident experiences with lower operating costs

Vinny takes the chaos out of property management tasks. Every request is captured, prioritised, and routed to the right teammate instantly. From resident queries to community events, everything is logged, tracked, and closed.

  1. 01

    Capture requests from every communication channel.

  2. 02

    Prioritise based on urgency, SLA, or resident category.

  3. 03

    Triage and route issues to the right teammate every time.

  4. 04

    Track progress, send reminders, and keep everyone updated.

Vinny, the AI teammate for property management, captures maintenance requests from any channel and assigns them to the right team.
  1. 01

    Capture requests from every communication channel.

    Vinny, the AI teammate for property management, captures maintenance requests from any channel and assigns them to the right team.
    Vinny, the AI teammate for property management, captures maintenance requests from any channel and assigns them to the right team.
  2. 02

    Prioritise based on urgency, SLA, or resident category.

  3. 03

    Triage and route issues to the right teammate every time.

  4. 04

    Track progress, send reminders, and keep everyone updated.

What AI task coordination unlocks for property managers

Speed

Issues are triaged instantly and routed to the right teammate for resolution.

Speed

Issues are triaged instantly and routed to the right teammate for resolution.

Efficiency

Tasks are automatically routed to the right teammate so your team don't spend time monitoring an inbox.

Efficiency

Tasks are automatically routed to the right teammate so your team don't spend time monitoring an inbox.

Scalability

Handle more requests without growing headcount.

Scalability

Handle more requests without growing headcount.

Experience

Resolve problems and questions faster and turn issues into positive resident experiences.

Experience

Resolve problems and questions faster and turn issues into positive resident experiences.

The AI advantage in task coordination

Vinny replies instantly and adapts to your way of working

Fast to setup and easy to integrate, Vinny gives your team the instant capacity to capture every opportunity, scale service, and deliver consistent results.

50% fewer escalations and missed SLAs.

50% fewer escalations and missed SLAs.

50% fewer escalations and missed SLAs.

Cut resolution times by 60% with instant routing.

Cut resolution times by 60% with instant routing.

Cut resolution times by 60% with instant routing.

100% of incoming tasks captured, categorised and actioned every time.

100% of incoming tasks captured, categorised and actioned every time.

100% of incoming tasks captured, categorised and actioned every time.

Vinny takes a few hours to setup and delivers instant capacity and measurable results.

Vinny takes a few hours to setup and delivers instant capacity and measurable results.

Vinny takes a few hours to setup and delivers instant capacity and measurable results.

Vinny fits into your existing workflows with seamless integration to your PMS, CRM, and portals.

Vinny fits into your existing workflows with seamless integration to your PMS, CRM, and portals.

Vinny fits into your existing workflows with seamless integration to your PMS, CRM, and portals.

Vinny works 24/7, is fluent in 200+ languages, and speaks in your brand voice.

Vinny works 24/7, is fluent in 200+ languages, and speaks in your brand voice.

Vinny works 24/7, is fluent in 200+ languages, and speaks in your brand voice.

Leading owners and operators grow faster with Vinny

Every property team delivers more growth when Vinny joins their team.

Grow your portfolio without hiring

Institutional owners and operators use Vinny to lease faster, reduce costs, and deliver consistently high-quality resident experiences, without adding headcount.

£2.2m+ net operating income

Instant response times and doubled enquiry to viewing conversion rates.

£2.2m+ net operating income

Instant response times and doubled enquiry to viewing conversion rates.

£2.2m+ net operating income

Instant response times and doubled enquiry to viewing conversion rates.

Lead to let time cut from 21 days to 5

Better applicants, faster viewings, and less admin.

Lead to let time cut from 21 days to 5

Better applicants, faster viewings, and less admin.

Lead to let time cut from 21 days to 5

Better applicants, faster viewings, and less admin.

Maintenance resolved in 2 days, not 3 weeks

Instant triage, resolution, and escalation to fix issues fast.

Maintenance resolved in 2 days, not 3 weeks

Instant triage, resolution, and escalation to fix issues fast.

Maintenance resolved in 2 days, not 3 weeks

Instant triage, resolution, and escalation to fix issues fast.

What is automated task coordination for property teams?

Your unfair advantage starts by clearing your task list

Go from missed requests to residents who feel heard and supported.

A property manager working on their latop whilst sitting at the desk in their office.

Your unfair advantage starts by clearing your task list

Go from missed requests to residents who feel heard and supported.

A property manager working on their latop whilst sitting at the desk in their office.

Your unfair advantage starts by clearing your task list

Go from missed requests to residents who feel heard and supported.

A property manager working on their latop whilst sitting at the desk in their office.