Fix Maintenance Issues
Never waste another maintenance callout fee
Vinny triages every issue in real time, resolving simple fixes, flagging urgent jobs, and scheduling contractors automatically. Faster, lower-cost fixes.
Fix Maintenance Issues
Never waste another maintenance callout fee
Vinny triages every issue in real time, resolving simple fixes, flagging urgent jobs, and scheduling contractors automatically. Faster, lower-cost fixes.
Fix Maintenance Issues
Never waste another maintenance callout fee
Vinny triages every issue in real time, resolving simple fixes, flagging urgent jobs, and scheduling contractors automatically. Faster, lower-cost fixes.
Proactive fixes that protect satisfaction and reduce costs
Proactive fixes that protect satisfaction and reduce costs
Proactive fixes that protect satisfaction and reduce costs
Trusted by the fastest-growing institutional property owners and operators
Turn maintenance issues into positive experiences
Most maintenance requests lack detail. Vinny asks the right questions, diagnoses issues, resolves simple ones instantly, and escalates when needed. Jobs that don’t need a callout are filtered out, contractors are booked when required, and everyone gets proactive daily updates.
01
Triage in real-time to diagnose issues correctly first time.
02
Fix simple issues when the resident raises the ticket.
03
Escalate urgent jobs with full context.
04
Create work orders and book contractor visits automatically.
05
Daily updates for residents, landlords, and owners.
01
Triage in real-time to diagnose issues correctly first time.
02
Fix simple issues when the resident raises the ticket.
03
Escalate urgent jobs with full context.
04
Create work orders and book contractor visits automatically.
05
Daily updates for residents, landlords, and owners.
What AI maintenance triage unlocks for property management
Speed
Diagnose issues and take action instantly to protect the reisdent experience.
Speed
Diagnose issues and take action instantly to protect the reisdent experience.
Visibility
One clear timeline of events ready when you need full context.
Visibility
One clear timeline of events ready when you need full context.
Efficiency
Reduce OPEX by cutting staff admin time and wasted callouts.
Efficiency
Reduce OPEX by cutting staff admin time and wasted callouts.
Peace of Mind
Simplicity end-to-end with proactive updates, automated coordination, and closed-loop feedback.
Peace of Mind
Simplicity end-to-end with proactive updates, automated coordination, and closed-loop feedback.
Experience
Resolve maintenance problems faster and turn issues into positive resident experiences.
Experience
Resolve maintenance problems faster and turn issues into positive resident experiences.
The AI advantage in maintenance scheduling
Vinny replies instantly and adapts to your way of working
Fast to setup and easy to integrate, Vinny gives your team the instant capacity to capture every opportunity, scale service, and deliver consistent results.
Resolve 20% of issues without a contractor visit.
Resolve 20% of issues without a contractor visit.
Resolve 20% of issues without a contractor visit.
Cut time spend on maintenance admin by 50%.
Cut time spend on maintenance admin by 50%.
Cut time spend on maintenance admin by 50%.
Stay audit ready with 100% of files in one record.
Stay audit ready with 100% of files in one record.
Stay audit ready with 100% of files in one record.
Vinny takes a few hours to setup and delivers instant capacity and measurable results.
Vinny takes a few hours to setup and delivers instant capacity and measurable results.
Vinny takes a few hours to setup and delivers instant capacity and measurable results.
Vinny fits into your existing workflows with seamless integration to your PMS, CRM, and portals.
Vinny fits into your existing workflows with seamless integration to your PMS, CRM, and portals.
Vinny fits into your existing workflows with seamless integration to your PMS, CRM, and portals.
Vinny works 24/7, is fluent in 200+ languages, and speaks in your brand voice.
Vinny works 24/7, is fluent in 200+ languages, and speaks in your brand voice.
Vinny works 24/7, is fluent in 200+ languages, and speaks in your brand voice.
Leading owners and operators grow faster with Vinny
Every property team delivers more growth when Vinny joins their team.
“It's like having two additional people on the team. It's freed up time to provide that extra level of care for our landlords and tenants.“
Bhavin | Director | Venture Group Holdings
“Vinny has trebled our weekly viewings and our conversion has increased as well.“
Sunny | Lead Negotiator | Heimstaden UK
“Vinny boosted our sales velocity by 5X and doubled our conversion rates. Vinny has become an integral part of how we scale efficiently.“
Alvaro | Head of Technology | Gravity Co
“With Vinny, our team are spending less time on admin but occupancy is up and so is resident satisfaction.“
Lucia, Head of Marketing, LifeX
“A piece of advice if you use Vinny, get a new pair of shoes because you'll never be at your desk.“
Amit | Head of Operations | Heimstaden UK
“Vinny boosted our sales velocity by 5X and doubled our conversion rates. Vinny has become an integral part of how we scale efficiently.“
Alvaro | Head of Technology | Gravity Co
“Vinny has saved three or four people 10 to 20 minutes per job, and we handle 20 to 30 jobs a day. It’s a game changer.“
Maiwand | Director | MK Property
“It's like having two additional people on the team. It's freed up time to provide that extra level of care for our landlords and tenants.“
Bhavin | Director | Venture Group Holdings
“Vinny has trebled our weekly viewings and our conversion has increased as well.“
Sunny | Lead Negotiator | Heimstaden UK
“Vinny boosted our sales velocity by 5X and doubled our conversion rates. Vinny has become an integral part of how we scale efficiently.“
Alvaro | Head of Technology | Gravity Co
“With Vinny, our team are spending less time on admin but occupancy is up and so is resident satisfaction.“
Lucia, Head of Marketing, LifeX
“A piece of advice if you use Vinny, get a new pair of shoes because you'll never be at your desk.“
Amit | Head of Operations | Heimstaden UK
“Vinny boosted our sales velocity by 5X and doubled our conversion rates. Vinny has become an integral part of how we scale efficiently.“
Alvaro | Head of Technology | Gravity Co
“Vinny has saved three or four people 10 to 20 minutes per job, and we handle 20 to 30 jobs a day. It’s a game changer.“
Maiwand | Director | MK Property
“It's like having two additional people on the team. It's freed up time to provide that extra level of care for our landlords and tenants.“
Bhavin | Director | Venture Group Holdings
“Vinny has trebled our weekly viewings and our conversion has increased as well.“
Sunny | Lead Negotiator | Heimstaden UK
“Vinny boosted our sales velocity by 5X and doubled our conversion rates. Vinny has become an integral part of how we scale efficiently.“
Alvaro | Head of Technology | Gravity Co
“With Vinny, our team are spending less time on admin but occupancy is up and so is resident satisfaction.“
Lucia, Head of Marketing, LifeX
“A piece of advice if you use Vinny, get a new pair of shoes because you'll never be at your desk.“
Amit | Head of Operations | Heimstaden UK
“Vinny boosted our sales velocity by 5X and doubled our conversion rates. Vinny has become an integral part of how we scale efficiently.“
Alvaro | Head of Technology | Gravity Co
“Vinny has saved three or four people 10 to 20 minutes per job, and we handle 20 to 30 jobs a day. It’s a game changer.“
Maiwand | Director | MK Property
Grow your portfolio without hiring
Institutional owners and operators use Vinny to lease faster, reduce costs, and deliver consistently high-quality resident experiences, without adding headcount.
£2.2m+ net operating income
Instant response times and doubled enquiry to viewing conversion rates.
£2.2m+ net operating income
Instant response times and doubled enquiry to viewing conversion rates.
£2.2m+ net operating income
Instant response times and doubled enquiry to viewing conversion rates.
Lead to let time cut from 21 days to 5
Better applicants, faster viewings, and less admin.
Lead to let time cut from 21 days to 5
Better applicants, faster viewings, and less admin.
Lead to let time cut from 21 days to 5
Better applicants, faster viewings, and less admin.
Maintenance resolved in 2 days, not 3 weeks
Instant triage, resolution, and escalation to fix issues fast.
Maintenance resolved in 2 days, not 3 weeks
Instant triage, resolution, and escalation to fix issues fast.
Maintenance resolved in 2 days, not 3 weeks
Instant triage, resolution, and escalation to fix issues fast.
What is automated maintenance scheduling for property teams?
Your unfair advantage starts by resolving maintenance faster
Go from repair delays to confident, consistent service.
Your unfair advantage starts by resolving maintenance faster
Go from repair delays to confident, consistent service.
Your unfair advantage starts by resolving maintenance faster
Go from repair delays to confident, consistent service.