AI Marketing Automation for Property Management

Where property communication breaks

Marketing, leasing, operations, and central teams all hold different pieces of the picture, making it difficult to reach the right people at the right time.

Cold leads are ignored after their first enquiry

Teams spend hours sending manual updates across systems

Upsell opportunities are missed

Communities receive generic, low-impact communication

Churn risks appear when it’s too late

Cold leads are ignored after their first enquiry

Teams spend hours sending manual updates across systems

Upsell opportunities are missed

Communities receive generic, low-impact communication

Churn risks appear when it’s too late

Turn everyday communication into operational performance

Connect resident lifecycle, community engagement and portfolio data into one intelligent messaging layer.

A property listing card for "Unit 2A | 2 Bed" at £1,250 connected to a panel showing 56 relevant cold leads with a "Send Message" button.

Re-Engage Cold Leads

Send available units to previously disqualified and cold leads

Mobile notification preview for an Elevator Service announcement, shareable via WhatsApp, Gmail, Messenger, Messages, or Phone. Below the notification card, a photo shows closed elevator doors set into a wood-paneled wall.

Send Service Updates

Keep residents informed of events, building updates, and communal area maintenance.

A dark green 'AI Active' toggle (enabled) centered among six communication channel icons: Phone (×2), Gmail, WhatsApp, Messenger, and Messages.

Communicate Across Every Channel

Boost your NOI with move-in upgrades and additional services.

Drive New Revenue Opportunities

Turn amenities, upgrades, and add-ons into additional revenue through targeted campaigns.

Three contact group cards with Send Message buttons: 172 Cold Leads, 525 Building B Residents, and 125 Lease Expiry under 3 months.

Create Custom Audiences

Target groups based on any data point from tenancy length to renewal date

Move-in checklist dashboard for Kelly Ling showing progress bar and tasks including add co-applicants, provide referencing documents, sign lease, and pay deposit.

Proactively Manage Churn Risks

Send automated messages to drive proactive tenancy renewals

The impact on your property operation

Vinny connects to your existing systems and sends messages informed by real operational context across the resident lifecycle.

33%

Marketing Spend Reduction

20%

Void Period Reduction

96%

AI Resolution Rate

<10sec

Response Time

Your team will feel the impact in weeks, not quarters

2x faster leasing cycles

Re-engage leads, start marketing properties before they're vacant, and increase leasing conversion

2x faster leasing cycles

Re-engage leads, start marketing properties before they're vacant, and increase leasing conversion

30% lift to resident satisfaction & NPS

Deliver consistent resident communication across buildings

30% lift to resident satisfaction & NPS

Deliver consistent resident communication across buildings

10%+ boost to ancillary revenue

Use targeted campaigns to boost additional revenue generated by the community

10%+ boost to ancillary revenue

Use targeted campaigns to boost additional revenue generated by the community

Works with your existing property systems

Vinny connects to your PMS and leasing tools to automate workflows, without replacing your processes that already work.

View All Integrations

Built for modern property teams

Created by property experts and operators, Vinny delivers growth for every property business and asset portfolio.

A group of friends share a meal together at a candlelit dinner table, smiling and enjoying the evening.

Build-to-rent

Accelerate lease-up, deliver premium community experiences, and run large portfolios efficiently with Vinny powering every step from enquiry to renewal.

Two young adults sit in a bright café-style space, talking over coffee in a relaxed and welcoming environment.

PBSA

Streamline high-volume student move-ins, deliver instant support, and keep communities engaged by automating operations from arrival to graduation.

A family sits together on a sofa eating snacks and laughing while watching a movie in a cozy living room.

Multifamily

Fill units faster, keep residents longer, and run communities efficiently with Vinny connecting every leasing, service, and retention touchpoint.

Two women sit on a sofa with coffee cups, talking and smiling in a cozy shared living space with plants and soft light.

Co-Living Operators

Maximise occupancy, simplify shared living management, and keep communities engaged by streamlining onboarding, renewals, and daily resident interactions.

Two women sit on a bed smiling with their dogs in a bright bedroom filled with natural light.

Single Family Rental

Lease homes faster, control maintenance costs, and deliver consistent resident experiences at scale with one solution for leasing, service, and compliance.

Two letting agents work side by side at desks in a bright office space filled with plants and natural light.

Letting Agencies

Win and retain landlords, lease properties faster, and cut admin by automating viewings, onboarding, maintenance, compliance, and tenant communications.

What our customers say

Read Success Stories

How Heimstaden filled Soho Wharf for the first time

AI Resolution Rate

99%

Increase in Viewings

72%

Occupancy Increased To

100%

How Heimstaden filled Soho Wharf for the first time

AI Resolution Rate

99%

Increase in Viewings

72%

Occupancy Increased To

100%

Increase in Tenant NPS

250%

Increase in Tenant NPS

250%

A piece of advice if you use Vinny, get a new pair of shoes because you'll never be at your desk.
Amit Kumar
Head of Operations, UK
Vinny boosted our sales velocity by 5X and doubled our conversion rates. It's an integral part of how we scale efficiently.
Alvaro Vallespin Terry
Head of Sales & Technology
Vinny has trebled our weekly viewings and our conversion to lease has increased significanlty.

Sunny
Negotiator, UK
It's like having two extra people on the team. It's freed up time to provide that extra level of care for our landlords and tenants.
Bhavin Thakrar
Director

We're committed to security, privacy, and compliance

Privacy-first and compliant

Vinny is SOC 2 and GDPR compliant and we offer EU data residency so that your data never leaves the region.

Privacy-first and compliant

Vinny is SOC 2 and GDPR compliant and we offer EU data residency so that your data never leaves the region.

Your data is never used for training

Your data is only accessible to your AI teammate and is never used to train AI models.

Your data is never used for training

Your data is only accessible to your AI teammate and is never used to train AI models.

Your data is fully encrypted

All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.

Your data is fully encrypted

All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.

Secure integrations

We use verified variables to ensure users can access only their own data in your systems.

Secure integrations

We use verified variables to ensure users can access only their own data in your systems.

Visit Trust Centre

Why property operators choose Vinny

Built for real-world property operations, proven, compliant, and reliable at scale.

Human quality communication
Natural, consistent conversations across Voice, WhatsApp, Chat, and Email that match your brand tone.
Dynamic language switching
Automatically identifies and responds in each customer’s preferred language.
Strict guardrails
Predictable AI behaviour with safeguards that keep responses on policy.
Factual and consistent
Daily quality audits ensure every AI interaction stays accurate, compliant, and on-brand.
Smart escalations
When a case needs human judgement, Vinny hands it to your team with full context so they can step in quickly.
Secure by default
Refuses sensitive or unauthorised requests, protecting your data and your team at all times.
Integrates with your stack
Direct PMS, CRM, and messaging integrations so you can upgrade operations without changing systems.
Human quality communication
Natural, consistent conversations across Voice, WhatsApp, Chat, and Email that match your brand tone.
Dynamic language switching
Automatically identifies and responds in each customer’s preferred language.
Strict guardrails
Predictable AI behaviour with safeguards that keep responses on policy.
Factual and consistent
Daily quality audits ensure every AI interaction stays accurate, compliant, and on-brand.
Smart escalations
When a case needs human judgement, Vinny hands it to your team with full context so they can step in quickly.
Secure by default
Refuses sensitive or unauthorised requests, protecting your data and your team at all times.
Integrates with your stack
Direct PMS, CRM, and messaging integrations so you can upgrade operations without changing systems.
Human quality communication
Natural, consistent conversations across Voice, WhatsApp, Chat, and Email that match your brand tone.
Dynamic language switching
Automatically identifies and responds in each customer’s preferred language.
Strict guardrails
Predictable AI behaviour with safeguards that keep responses on policy.
Factual and consistent
Daily quality audits ensure every AI interaction stays accurate, compliant, and on-brand.
Smart escalations
When a case needs human judgement, Vinny hands it to your team with full context so they can step in quickly.
Secure by default
Refuses sensitive or unauthorised requests, protecting your data and your team at all times.
Integrates with your stack
Direct PMS, CRM, and messaging integrations so you can upgrade operations without changing systems.
Human quality communication
Natural, consistent conversations across Voice, WhatsApp, Chat, and Email that match your brand tone.
Dynamic language switching
Automatically identifies and responds in each customer’s preferred language.
Strict guardrails
Predictable AI behaviour with safeguards that keep responses on policy.
Factual and consistent
Daily quality audits ensure every AI interaction stays accurate, compliant, and on-brand.
Smart escalations
When a case needs human judgement, Vinny hands it to your team with full context so they can step in quickly.
Secure by default
Refuses sensitive or unauthorised requests, protecting your data and your team at all times.
Integrates with your stack
Direct PMS, CRM, and messaging integrations so you can upgrade operations without changing systems.

Frequently Asked Questions

Run your buildings at full speed

<10

Second Response Time

96%+

AI Resolution Rate

20%+

Void Period Reduction

Book Demo

Run your buildings at full speed

<10

Second Response Time

96%+

AI Resolution Rate

20%+

Void Period Reduction

Book Demo

Run your buildings at full speed

<10

Second Response Time

96%+

AI Resolution Rate

20%+

Void Period Reduction

Book Demo

AI resident communication and marketing automation

Turn messages into additional revenue

AI resident communication and marketing automation

Turn messages into additional revenue

AI resident communication and marketing automation

Turn messages into additional revenue

Where property communication breaks

Where property communication breaks

Cold leads are ignored after their first enquiry

Teams spend hours sending manual updates across systems

Upsell opportunities are missed

Communities receive generic, low-impact communication

Churn risks appear when it’s too late

Cold leads are ignored after their first enquiry

Teams spend hours sending manual updates across systems

Upsell opportunities are missed

Communities receive generic, low-impact communication

Churn risks appear when it’s too late

Turn everyday communication into operational performance

Turn everyday communication into operational performance

The impact on your property operation

The impact on your property operation

33%

20%

96%

<10sec

Your team will feel the impact in weeks, not quarters

2x faster leasing cycles

2x faster leasing cycles

30% lift to resident satisfaction & NPS

30% lift to resident satisfaction & NPS

10%+ boost to ancillary revenue

10%+ boost to ancillary revenue

Works with your existing property systems

Works with your existing property systems

Built for modern property teams

Built for modern property teams

Build-to-rent

PBSA

Multifamily

Co-Living Operators

Single Family Rental

Letting Agencies

What our customers say

What our customers say

How Heimstaden filled Soho Wharf for the first time

99%

72%

100%

How Heimstaden filled Soho Wharf for the first time

99%

72%

100%

250%

250%

We're committed to security, privacy, and compliance

We're committed to security, privacy, and compliance

Privacy-first and compliant

Your data is never used for training

Your data is fully encrypted

Secure integrations

Why property operators choose Vinny

Why property operators choose Vinny

Frequently Asked Questions

Frequently Asked Questions

Run your buildings at full speed

<10

96%+

20%+

Run your buildings at full speed

Run your buildings at full speed

Work With Us

Contact

Work With Us

Work With Us

Contact